We handle sales only and do not accept trades.

When purchasing outright, payment is by bank transfer. After you win, your Agent will confirm whether a deposit or payment in full is required before delivery is scheduled, and will send payment instructions by email. These details are discussed and confirmed with you directly — you can complete the transfer in whatever way suits you (for example, via your banking app or your bank).
If a deposit is required, it is applied to the purchase price and the remaining balance is due on delivery. If full payment is required, the item is scheduled for transport once that payment is received.

We do not offer financing of any type. All purchases must be paid in full at the time of sale.

Yes, we transport items directly to you. Once the required payment is confirmed, we handle all logistics. We offer free transportation for the first 700 km. Beyond that, a distance-based fee of $3 per km applies. Typical delivery takes 3–12 business days.

Transport times vary based on distance and current logistics. Typically, you can expect delivery within 3–12 business days. Once your transport is scheduled, we’ll provide you with a more accurate delivery estimate and tracking information.

Yes, identity verification is required before placing a bid on any auction. This helps maintain the integrity of our auction process and ensures all bidders are properly verified.

For identity verification, you’ll need to provide a valid government-issued photo ID (driver’s licence or passport), proof of address (utility bill or bank statement less than 90 days old), and in some cases, additional information may be requested.

In-person viewings are not available before bidding. Instead, we provide detailed condition reports, high-resolution photos, and full disclosure of each item’s history so you can research and bid with confidence. Once you win the auction and the required payment is confirmed, the item is transported directly to you — giving you the opportunity to inspect it upon delivery, before your 10-day inspection period begins.

After you win, payment is required before delivery is scheduled. Depending on the item, that will be either a deposit or payment in full. Your Agent will confirm which applies.
This payment secures the item as yours and ensures it is not offered to other buyers. Once confirmed, we schedule transport to your location. A deposit is applied to the purchase price — it is not an extra fee — and any remaining balance is due on delivery.

If you fail to pay the required amount (deposit or full payment, as confirmed by your Agent) within the timeframe specified, we will release the item and allow the second-highest bidder to make a claim. This ensures our auctions remain efficient and fair for all participants. The same applies if a remaining balance is due on delivery and is not paid.

Where registration or ownership transfer applies, items are prepared for transfer. We ensure the required documentation is ready to support a smooth transfer into your name with the relevant authority.

Where registration or ownership transfer applies, documentation is prepared within 3–5 business days after the applicable payment step is complete (including any balance due on delivery). Work often progresses while your item is in transit. Confirmation will be provided once the transfer into your name is complete.

Yes, all items are pre-inspected and verified before listing. We provide transparent information about each item’s history and condition to help you make an informed purchase decision.

Our comprehensive pre-inspection process includes a 150-point mechanical inspection and photographs. All known issues are documented and disclosed in our listings to ensure transparency.

We offer a 10-day inspection period starting upon delivery. During this time, you can have the item inspected by a qualified professional of your choice. If you find any issues that weren’t disclosed, you can submit a request for a refund. Refunds are processed within 48–72 hours. This gives you peace of mind with your purchase.

If you discover undisclosed issues during the 10-day inspection period, submit a refund request by contacting our customer service team at 0485 023 943 or by email at info@heavything.com. Include documentation from a qualified professional detailing the issues found. We’ll review your request and process eligible refunds within 48–72 hours.

When a deposit is required, it is applied toward the final purchase price of the item. If you proceed with the purchase, it forms part of your payment. If, during your 10-day inspection period, you discover undisclosed issues that materially affect the item’s condition or value, your deposit is fully refundable. However, if you simply change your mind after receiving an item that matches its description, the deposit is non-refundable — it secures the item and removes it from the market for other buyers, and covers the cost of return transport.

Yes, you can bid on multiple items simultaneously once your identity verification is complete. However, please note that each winning bid represents a binding commitment to purchase. Ensure you have the means to complete payment for any auctions you may win. You can bid on up to 2 items at a time. If you want to bid on more items, you must wait for your active auctions to end or complete payment.

All known accident, damage, and history information is disclosed in our listings along with available history checks (such as PPSR reports where applicable). If an item has relevant history, we include details about the extent of damage and any repairs completed.

No, we exclusively sell items that have not been recorded as written-off unless explicitly stated. Each item in our inventory is checked to ensure there are no issues that would prevent registration or ownership transfer where those apply.

You can make a purchase by participating in our auctions after completing identity verification. Call 0485 023 943 during our hours of operation to speak with a representative for assistance.

Our standard auctions run for 7 days, giving all interested parties ample time to research the item and place their bids. Some specialty items may have extended auction periods, which will be clearly indicated in the listing details.

After winning an auction, you’ll receive a confirmation email and a dedicated Agent from Heavy Thing will contact you to guide you through the next steps. Your Agent will confirm whether a deposit or payment in full is required to secure the item and schedule transport, and will send payment instructions by email. Once the required payment is confirmed, we’ll transport the item directly to you. If you paid a deposit, the remaining balance is due upon delivery. Your 10-day inspection period begins on delivery. Where registration or ownership transfer applies, we’ll handle that process on your behalf.

Yes, we can arrange international shipping for an additional fee. International buyers are responsible for all import duties, taxes, and customs requirements for their country. Please contact our shipping department for a quote and more information about international purchases.

If you have specific questions about any item in our inventory, please call 0485 023 943 during business hours. Our team can provide additional information, more photos if needed, and answer any questions you may have before placing a bid.