We handle sales only and do not accept trades.

When purchasing outright, you can pay via bank transfer. The process has two stages: a deposit is payable to the Agent after winning the auction to secure the vehicle, and the remaining balance is due upon delivery. Your deposit is applied directly to the final purchase price.

We do not offer financing of any type. All purchases must be paid in full at the time of sale.

Yes, we transport vehicles directly to you. Once your deposit is confirmed, we handle all logistics. We offer free transportation for the first 1,000 km. Beyond that, a distance-based fee of $1 per km applies. Typical delivery takes 3–12 business days.

Vehicle transport times vary based on distance and current logistics. Typically, you can expect delivery within 3–12 business days. Once your transport is scheduled, we’ll provide you with a more accurate delivery estimate and tracking information.

Yes, identity verification is required before placing a bid on any auction. This helps maintain the integrity of our auction process and ensures all bidders are properly verified.

For identity verification, you’ll need to provide a valid government-issued photo ID (driver’s licence or passport), proof of address (utility bill or bank statement less than 90 days old), and in some cases, additional information may be requested.

Vehicle viewings are not available before bidding. Instead, we provide detailed condition reports, high-resolution photos, and full disclosure of each vehicle’s history so you can research and bid with confidence. Once you win the auction and your deposit is confirmed, the vehicle is transported directly to you — giving you the opportunity to inspect it upon delivery, before your 10-day inspection period begins.

The deposit secures the vehicle as yours following your winning bid, ensuring it is not offered to other buyers. Once your deposit is confirmed, we schedule the vehicle for transport to your location. Your deposit is applied directly to the final purchase price — it is not an extra fee.

If you fail to pay the required deposit within the timeframe specified by your Agent, we will release the vehicle and allow the second-highest bidder to make a claim. This ensures our auctions remain efficient and fair for all participants. The same applies if the final balance is not paid upon delivery.

All our vehicles are prepared for registration transfer. We ensure all required documentation is ready to support a smooth transfer of registration into your name with the relevant state authority.

Registration transfer documentation is prepared within 3–5 business days after final payment is made upon delivery. This process will be completed while your vehicle is in transit. Confirmation will be provided once the vehicle has been transferred into your name.

Yes, all vehicles are pre-inspected and verified before listing. We provide transparent information about each vehicle’s history and condition to help you make an informed purchase decision.

Our comprehensive pre-inspection process includes a 150-point mechanical inspection and photographs. All known issues are documented and disclosed in our listings to ensure transparency.

We offer a 10-day inspection period starting upon delivery. During this time, you can have the vehicle inspected by a mechanic of your choice. If you find any issues with the vehicle that weren’t disclosed, you can submit a request for a refund. Refunds are processed within 48–72 hours. This gives you peace of mind with your purchase.

If you discover undisclosed issues during the 10-day inspection period, submit a refund request by contacting our customer service team at 0444 444-444 or by email at info@heavything.com. Include documentation from a licensed mechanic detailing the issues found. We’ll review your request and process eligible refunds within 48–72 hours.

Your deposit is applied toward the final purchase price of the vehicle. If you proceed with the purchase, it forms part of your payment. If, during your 10-day inspection period, you discover undisclosed issues that materially affect the vehicle’s condition or value, your deposit is fully refundable. However, if you simply change your mind after receiving a vehicle that matches its description, the deposit is non-refundable — it secures the vehicle and removes it from the market for other buyers, and covers the cost of return transport.

Yes, you can bid on multiple vehicles simultaneously once your identity verification is complete. However, please note that each winning bid represents a binding commitment to purchase. Ensure you have the means to complete payment for any auctions you may win. You can bid on up to 2 vehicles at a time. If you want to bid on more vehicles, you must wait for your active auctions to end or complete payment.

All accident and history information is disclosed in our listings along with available vehicle history checks (such as PPSR reports). If a vehicle has been involved in an accident, we include details about the extent of damage and any repairs completed.

No, we exclusively sell vehicles that have not been recorded as written-off unless explicitly stated. Each vehicle in our inventory is checked to ensure there are no issues that would prevent registration transfer.

You can make a purchase by participating in our auctions after completing identity verification. Call 0444 444-444 during our hours of operation to speak with a representative for assistance.

Our standard auctions run for 7 days, giving all interested parties ample time to research the vehicle and place their bids. Some specialty vehicles may have extended auction periods, which will be clearly indicated in the listing details.

After winning an auction, you’ll receive a confirmation email and a dedicated Agent from Heavy Thing will contact you to guide you through the next steps. Your Agent will request a deposit to secure the vehicle. Once your deposit is confirmed, we’ll transport the vehicle directly to you. Upon delivery, the remaining balance is due, and your 10-day inspection period begins. We’ll also handle the registration transfer on your behalf.

Yes, we can arrange international shipping for an additional fee. International buyers are responsible for all import duties, taxes, and customs requirements for their country. Please contact our shipping department for a quote and more information about international purchases.

If you have specific questions about any vehicle in our inventory, please call 0444 444-444 during business hours. Our team can provide additional information, more photos if needed, and answer any questions you may have before placing a bid.